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Privacy Policy

Effective Date: May 04, 2023

Acadian Elite Services (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website acadianeliteservices.com, schedule services, make payments, or communicate with us via phone or text message.

1. Information We Collect

We may collect the following types of information:

Full name
Phone number
Email address
Service address and job location
Scheduling and service details
Payment and billing information (processed securely by third-party providers)
Communication preferences, including SMS/text messaging consent

2. How We Use Your Information

We use collected information to:

Schedule, manage, and complete services
Communicate appointment reminders, updates, and service notifications
Send invoices, process payments, and provide receipts
Respond to customer inquiries and support requests
Improve our services and customer experience

3. SMS / Text Messaging Communications

By providing your phone number to Acadian Elite Services, you consent to receive text messages related to:

Appointment confirmations and reminders
Service updates
Billing and payment notifications

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP.

For assistance, reply HELP or contact us directly.

We do not send promotional spam texts.

4. Third-Party Services

We use trusted third-party platforms to operate our business, including but not limited to:

\nJobber – customer management, scheduling, invoicing, and payments
Payment processors (e.g., Stripe or similar providers)
SMS and communication service providers

These providers only receive the information necessary to perform their services and are required to safeguard your data.

5. Payment Information

Payment information is never stored on our servers. All payment transactions are securely processed through third-party payment processors that comply with industry security standards.

6. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take data protection seriously and limit access to authorized personnel only.

7. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

To provide requested services
To comply with legal obligations
With trusted service providers required to operate our business

8. Cookies & Website Data

Our website may use cookies or similar technologies to improve functionality and user experience. You may disable cookies through your browser settings.

9. Your Rights

You may request to:

Review your personal information
Update or correct inaccuracies
Request deletion of data (subject to legal and business requirements)

10. Contact Information

If you have questions about this Privacy Policy or your data, contact us:

Acadian Elite Services

📧 Email: clientcare@acadianeliteservices.com

📞 Phone: 1(888) AES-2322

🌐 Website: https://acadianeliteservices.com

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Privacy policy

About us